Purpose: To act on service-related complaints
Monday to Friday – 8:00 a.m. to 5:00 p.m.
- Client’s Feedback Form
|Step||Client||Service Provider||Duration of Activity||Person in Charge||Remarks|
Get a Client Feedback Form from the Guard-on-Duty at the Public Assistance and Complaints Desk
Fill-up the Feedback Form
Give Feedback Form to a client.
Instruct the client
Drop the filled-form at the Suggestion Box
Submit the Form to the Records Officer
|Stamp receive the submitted form and record||3 mins||Records Officer|